Refund Policy
Last updated: March 2026
Introduction
This Refund Policy explains when and how refunds may be issued for SellifyBD POS subscription payments. By subscribing, you agree to the terms below.
Free trial
New shops receive a 14-day free trial with full access. No payment is required during the trial, so no refund applies for the trial period itself.
Subscription payments
After the trial, the Standard plan is billed monthly. The current promotional price is ৳499/month (regular price ৳749/month). Payments are for the upcoming billing period and activate your shop for that period.
Refund eligibility
If you believe a payment was made in error or you were charged after cancelling renewal, contact us within 7 days of the payment date with your shop subdomain, payment reference (e.g. bKash transaction ID), and reason. We review each request and may issue a full or partial refund at our discretion when the service was not used for the paid period or a duplicate/incorrect charge occurred.
Non-refundable cases
Refunds are generally not provided for change of mind after substantial use of the service during the paid period, or for partial months already consumed. Failed payments or payments rejected during verification are not charged.
How to request a refund
Email or call us with your shop details and payment proof. We aim to respond within 3 business days. +8801886-401005 — House 19, Road 19, Nikunja 2, Dhaka, Bangladesh